Sample Return Policy

A simple view of Sample return policy. You can return products purchased online by mail or at a nearby Sample store.

Sample In-Store Return Policy

Any products returned to GameStop.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to GameStop.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Sample Online Return Policy

Any products returned to GameStop.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Sample No Receipt Return Policy

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Sample Holiday Return Policy

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Sample Non-Refundable Return Policy

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Sample Return Policy Exceptions?

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

Any products returned to Sample.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.

We reserve the right to limit returns to unopened or defective products.

We do not accept returns of:

Any product(s) returned more than 30 days from the date on the packing slip.
Any product(s) that has been opened (taken out of its plastic wrap).
Any product(s) not in its original condition.
Any product(s) that is damaged, played or is missing parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.

Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

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