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Without proper policies in place, businesses lose more than revenue Businessowners know return fraud is bad – it leaves them with piles of defective merchandise, it leads to lost revenue, and it creates an…
2019 saw staggering 35% increase in fraudulent returns The retail industry faces a host of challenges – changing consumer tastes, the economic impact of the coronavirus, and a tight labor market, among them. But…
So when I started returns, I wanted to help solve a problem that has plagued retail businesses from the beginning of time, Fraudulent Product Returns. First, you must ask yourself how to identify a fraudulent…
Super Bowl Weekend Leads to Uptick in Fraudulent TV Returns Super Bowl Sunday is a joyous time for the nearly 100 million sports fans who tune in. They spend the evening rooting for their favorite team, munching…
Retailers should focus on activity types instead of demographics Return fraud isn’t limited to one type – there’s wardrobing, tag switching, auction swapping, receipt fraud, and the list goes on. Likewise, return fraud perpetrators are…
Organized retail crime (ORC) refers to two or more professional thieves involved in shoplifting from the retail environment. It can occur anywhere in the distribution channel, from manufacturing to retail stores or residential households. Organized…
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