My Pillow Return Policy
Free Returns At Your Local Store.
- The following return policy applies to My Pillow® brand products and not to other products, including without limitation, BleedStop™.
- The following return policy does not apply to sales of the book “What Are the Odds? From Crack Addict to CEO” by Mike Lindell (the “Lindell Book”),. Revised September 14, 2021
60-Day Money-Back Guarantee
Your MyPillow® will be the most comfortable pillow you’ll own or YOUR MONEY BACK Guarantee!
- My Pillow Inc. will refund 100% of your purchase price (less shipping costs) for any reason within the first 60 days from the date you receive your original order.
- This refund will be processed within 30 days from the time we receive your returned product.
- Return costs are the responsibility of the customer.
- We regret that we cannot accept ‘bill recipient’ packages.
10-Year Warranty
MyPillow® products have a 10-year warranty on any workmanship and/or material defects.
- MyPillow® will replace the defective product with a product of equal or greater value.
- MyPillow® will cover all shipping charges.
- The following return policy applies to My Pillow® brand products and not to other products, including without limitation, BleedStop™.
- The following return policy does not apply to sales of the book “What Are the Odds? From Crack Addict to CEO” by Mike Lindell (the “Lindell Book”), nor does the following return policy apply to any My Pillow® brand product or other product purchased in a bundle with the Lindell Book.
- All sales of the Lindell Book and all products purchased in a bundle with the Lindell Book are final and not subject to the following return policy.
- This return policy applies only if a different return policy is not stated with regard to a specific product. Please check your order carefully upon receipt.
- For any exchanges or returns for full purchase credit, all bundled items from the original purchase must be returned, including buy-one-get-one-free items or bonus items.
- An RMA (Return Merchandise Authorization) number is required for all returns and exchanges.
- You can obtain an RMA number by contacting our customer service:
- Visit support.mypillow.com/
- Phone: 952-442-6199 or 800-308-1299.
- The RMA number must be on the packing slip and on the outside of the box, or else we will refuse the shipment.
- You have the option for My Pillow to provide a prepaid shipping label by email for your return.
- The amount deducted from your refund per prepaid shipping label within the 48 contiguous states will be $9.98 plus applicable sales tax. Topper returns are $20, provided they are in their original box and packaging.
To make a return you must have a Return Merchandise Authorization (RMA) in one of the following ways.
Contact My Pillow’s customer support by phone or their website to request one.
- Phone 952-442-6199
- Phone 800-308-1299
- Visit the MyPillow Support page
- Pack your in the original packaging.
- Add the Return Merchandise Authorization number to the outside of your box and on the packing slip.
- You can request a prepaid shipping label for the items you wish to return. If you choose this option, the label will be sent to your email, and the amount will be deducted from your refund amount.
- The cost of the shipping label is $9.98 and any relevant sales tax.
For any other questions regarding your returns, you can contact the customer service phone numbers or send an email to help@mypillow.com.
How Long Until My Pillow Reviews A Return Request?
It may take up to 30 days from the day My Pillow receives your return package. The refund will be minus the shipping costs from the total amount of the purchase price.