
So when I started returns, I wanted to help solve a problem that has plagued retail businesses from the beginning of time, Fraudulent Product Returns. First, you must ask yourself how to identify a fraudulent product return from a legitimate return.
After doing a few years of research on product returns, I’ve concluded that there are several different types of product returners.
You have your one-off fraud returner, then you have your return abuser, and then your Organized retail crime (ORC) ring the most danger to your business bottom line.
NOTE- Making a fraudulent product return during the post-holiday season seems to be the easiest time for criminals to take advantage of a store’s return policy than any other time of the year.
Without proper policies in place, businesses lose more than revenue Businessowners know return fraud is bad – it leaves them with piles of defective merchandise, it leads to lost revenue, and it creates an…
Auction Swapping- The Newest Return Fraud Headache For Retailers
The Ticking Time-Bomb of E-Commerce Returns In 2018-a Forbes published an article called “The Ticking Time-Bomb of E-Commerce Returns” by Steve Dennis, in that article Mr. Dennis highlighted the growing problem of return abuse and return fraud….
Retailers should focus on activity types instead of demographics Return fraud isn’t limited to one type – there’s wardrobing, tag switching, auction swapping, receipt fraud, and the list goes on. Likewise, return fraud perpetrators are…
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