So when I started returns, I wanted to help solve a problem that has plagued retail businesses from the beginning of time, Fraudulent Product Returns. First, you must ask yourself how to identify a fraudulent product return from a legitimate return.
After doing a few years of research on product returns, I’ve concluded that there are several different types of product returners.
You have your one-off fraud returner, then you have your return abuser, and then your Organized retail crime (ORC) ring the most danger to your business bottom line.
NOTE- Making a fraudulent product return during the post-holiday season seems to be the easiest time for criminals to take advantage of a store’s return policy than any other time of the year.
The Ticking Time-Bomb of E-Commerce Returns In 2018-a Forbes published an article called “The Ticking Time-Bomb of E-Commerce Returns” by Steve Dennis, in that article Mr. Dennis highlighted the growing problem of return abuse and return fraud….
Organized retail crime (ORC) refers to two or more professional thieves involved in shoplifting from the retail environment. It can occur anywhere in the distribution channel, from manufacturing to retail stores or residential households. Organized…
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