Skechers  Return Policy

We have extended our return policy to 60 days just in time for the holidays!

This extended policy will apply only to orders placed between November 22, 2020 through January 05, 2021. Items purchased before or after these dates are subject to our usual 45-day return policy.

If you’re not happy with your SKECHERS.com purchase for any reason, you may return unworn/defective item(s) within 60 days of shipment for a refund in one of two ways:

Option 1:

 Return at any SKECHERS retail store (excluding Guam retail locations). For a refund, customers must provide a receipt from SKECHERS.com. Find your local SKECHERS store.

To initiate the return, download the return form from SKECHERS.com:

• Go to Orders and Returns and enter your order number and the email address used to place the order
• Select “Check Status”
• Print this page and return to any SKECHERS company-owned retail store.

*Please note, orders paid with AfterPay will be issued an exchange or merchandise credit if returned to a store location. No Refunds.

Option 2: 

Return via a FREE printable UPS return label

Initiate the return by downloading the return label and form from SKECHERS.com:

• Go to Orders and Returns and enter your order number and the email address used to place the order
• Select “Check Status”
• Select the “Return” link next to the tracking number for the item(s) you would like to return.
• A new link will appear directly below, “Print Return Label” select this and download/print the label. (Label not available for APO/FPO locations or US Territories)
• Separate the pre-paid return label from your completed return form at the perforation, include your form with your unworn item(s) in their original packaging and attach the return label to the outside of the shipping box.
• Only one label is needed to return multiple items. You may include all items in one box.
• If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them.
• Drop off your return at any UPS-authorized shipping center. Find the UPS service center nearest to you.

If you checked out as a Guest you can follow the same instructions above. 

We’ll send you a confirmation as soon as your return has been processed (please allow up to 2 weeks once the return is received during this holiday season).

At this time we only accept returns for purchases on SKECHERS.com. Free return postage applies only to orders within the 60 days of shipment for purchases starting on 11/22/20 to 01/05/21. If the product is returned outside of the 60-day return period or the item is worn, damaged, or not in its original packaging, SKECHERS will be unable to honor a refund for the merchandise. Initial shipping costs are non-refundable, we will issue a refund for the cost of the items plus tax only.