Bareminerals Return Policy
Bareminerals Online Return Policy
If for any reason you are unsatisfied with your purchase, returns will be accepted within 30 days of receipt.
bareMinerals Gift Cards and Electronic Gift Cards are not returnable and may not be redeemed for cash or credit except where required by law.
Credit will be issued to the original form of payment for the amount of the item plus sales tax. Shipping is not included in refunds. The credit will appear on your bank statement within 1-2 billing cycles. If payment was made with a gift card, a merchandise credit will be issued in your Return Confirmation email.
bareMinerals Returns by Mail
To return your bareMinerals.com purchase by mail, please note the reason for your return on the front side of your packing slip and send the product(s) back to us using the prepaid label included in your package. If you misplace your prepaid return label, please contact our Customer Service team for a replacement.
Once your return has reached the warehouse, please allow up to 10 business days for processing. Empty containers will not be accepted for refund. You will receive a Return Confirmation email once your refund has been processed.
PLEASE NOTE: Only items purchased on bareMinerals.com will be accepted for return by mail. If your items were purchased in a bareMinerals Boutique or through an authorized retailer, please return it to the location where it was purchased.
Returns to a bareMinerals Boutique
To return your bareMinerals.com purchase at a bareMinerals Boutique, please present the original Order Confirmation email. Our bareMinerals Boutiques can assist with an exchange in store. If you would like a refund, the bareMinerals Boutique will help facilitate the return on your behalf with our Customer Service team, and you will not need to mail your return. At this time, our bare+BEAUTY Outlets cannot accept bareMinerals.com order returns.
If you are unable to complete your return within the timeframe below, we will work together to modify our return policy and do what’s best for our customers and the entire community during this unprecedented time. Please reach out to our Customer Service team with any questions or for additional assistance.
Returns for MADE-2-FIT Foundation
To return your MADE-2-FIT Foundation, please contact our Customer Service via live chat, email [email protected] or call us at (888) 795-4747.
Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.