Bloomingdale’s Return Policy
Easy Returns Bloomingdales
Bought it but don’t love it? That’s OK. We’ve all been there.
You’ll have 365 days to return most Bloomingdale’s purchases for a refund, as long as your purchase is still in saleable condition. Returns within 90 days of purchase will be refunded to the original form of payment. Returns within 91-365 days of purchase will be issued a merchandise credit only. The Final Offer items must be returned within 30 days of the purchase date. Some departments, such as dresses, have special return policies, which are posted. While we cannot accommodate every return, we value you and will always be reasonable. We ask that you do the same.
Remember – we offer free returns every day on online orders. Our hassle-free return policy is part of our commitment to taking care of you every step of the way.
More than anything, we want you to love our style as much as we love yours.
Bloomingdale’s Beauty Return Policy
Whether you’ve made a purchase in-store or online, you can return open beauty products for a full refund at Bloomingdale’s. You get 365 days from when you purchased the item to return it, too. Bloomingdale’s Online orders may also be returned to any Bloomingdale’s store location. Questions? Call us at 1-
Bloomingdales No Receipt Return Policy
We will issue a bloomingdales merchandise credit. Without proof of purchase, you will receive the lowest selling price in the last 180 days. For bloomingdales returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available on bloomingdales.com
Some special order fees are non-refundable. See a sales associate or Bloomingdales.com for details.
A Word About Promotional Gift Cards:
If you return an item which contributed to your receiving a Promotional Gift Card and as a result fall below the qualifying earning threshold, your Promotional Gift Card value and/or return value will be reduced in an amount equal to the corresponding value of the Promotional Gift Card.
How do I return an item purchased at a Bloomingdale’s store?
Store returns are free everyday at Bloomingdale’s. You have 365 days from the date of purchase to return your in-store purchase to a Bloomingdale’s store. Returns within 90 days of purchase will be refunded to the original form of payment. For returns within 91-365 days of purchase, store credit in the form of a “Happy Returns” gift card will be issued. Some departments, such as dresses, have special return guidelines.
Returning to a Store:
1. If a store is fully open for indoor shopping, you may bring your returns to be processed. To find an open Bloomingdale’s store near you.
- Please note that only merchandise purchased at a Bloomingdale’s Outlet Store can be returned to a Bloomingdale’s Outlet Store.
2. Bring the receipt (with the bar code attached) and the merchandise you wish to return.
- No receipt? We’ll credit your Bloomingdale’s account. No Bloomingdale’s account? We will issue a merchandise credit. If you do not have a receipt and did not use your Bloomingdale’s card, you will receive the lowest selling price in the last 180 days.
3. Any of our sales associates would be happy to help you.
- Once you make your return, we will process your return credit immediately. However, depending on your bank’s processing time, it may take a few days to reflect on your account. If you provided an email address, we will email you when your return has been received and your credit processed.
Bloomingdales Return Policy – Returning by Mail:
1. In-store purchases may be returned by mail to the same store in which they were purchased.
2. Please contact Customer Service at 800-777-0000 for assistance with creating a return shipping label.
Unfortunately, during the time your store is closed, we cannot accept mailed in returns of Fine Jewelry items that were purchased in store.
Please note: If you attempt to return an item that was purchased in a store to bloomingdales.com, Bloomingdale’s cannot accept responsibility for the items and the items will be returned to you.
Bloomingdales Return Policy – Additional Information
For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available here. Residents of the state of California can see additional privacy rights information here.
Bloomingdales Return Policy Online
How do I return an item purchased on bloomingdales.com?
Bloomingdale’s Easy Return Policy – Returning to a Store
1. Visit your local Bloomingdale’s store.
2. Bring your order invoice (make sure the bar code is attached) and the item you wish to return.
-
No receipt? We’ll credit your Bloomingdale’s account. No Bloomingdale’s account? We will issue a merchandise credit. If you do not have a receipt and did not use your Bloomingdale’s card, you will receive the lowest selling price in the last 180 days.
3. Any of our sales associates would be happy to process your return.
- Once you make your return, we will process your return credit immediately. However, depending on your bank’s processing time, it may take a few days to reflect on your account. If you provided an email address, we will email you when your return has been received and your credit processed.
Bloomingdale’s Easy Return Policy – Returning by Mail
For bloomingdale’s easy return policy just follow these simple steps from a desktop computer:
1. Sign in to your Bloomingdale’s account OR enter your order number on the Easy Returns page.
2. Click the “Return Items” button, fill out the form, then verify and submit your return.
3. Print out the confirmation page and shipping return label(s).
4. Include the confirmation page inside the package along with the invoice. Affix the shipping label to the outside of the box (each label can be used for one return only).
5. Take the package to any UPS drop-off location.
Bloomingdales Gift Return Policy
Returning A Gift By Mail
Follow these simple steps from a desktop computer:
1. Look up your order and select the “Yes” button next to the “Is this order a gift?”
2. Enter your zip code and click the “Find My Order” button.
3. Click the “Return Items” button, fill out the form, then verify and submit your return.
4. Print out the confirmation page and shipping return label(s).
5. Include the confirmation page inside the package along with the invoice or gift receipt. Affix the shipping label to the outside of the box (each label can be used for one return only).
6. Take the package to any UPS drop-off location.
Please note: Gifts returned by mail without an invoice or gift receipt cannot be processed and will be returned to sender.
Bloomingdales Gift Return Policy Additional Information
- Shipping and handling charges are not refundable.
- bloomingdales.com purchases cannot be returned to a Bloomingdale’s The Outlet store.
- For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available here. Residents of the state of California can see additional privacy rights information here.
Which items have special return guidelines?
Area Rugs
We want you to be happy with your rug purchase, and we understand that you need to live with it for a while.
So, take 14 days after delivery, and if it’s not right, we’ll give you a refund, credit or exchange, provided it’s in saleable condition.
- If you purchased your rug in a store, please return your rug to the store where it was purchased.
- If you purchased your rug through bloomingdale’s.com, please visit www.bloomingdales.com/easyreturns to create and print your free UPS return label. Rugs purchased online must be returned via UPS and cannot be returned to a store.
Please note that after 14 days, we won’t be able to accept any returns unless there is a manufacturer’s defect.
Bonus Gifts
If you would like to return an item that qualified you for a bonus gift, you can:
- Return the bonus gift along with the merchandise, or
- keep the bonus gift, in which case your account will be charged for its value.
Dresses
Certain dresses will be delivered with a Bloomingdale’s b-tag attached. Once the b-tag is removed, merchandise cannot be returned. To determine whether a dress you would like to purchase will be tagged, go to the product page and review the details tab below the image. If an item is going to be tagged, it will alert you there.
We will not accept a return of merchandise that has been:
- Worn
- Washed
- Damaged
- Used
- Altered
- Returned without attached Bloomingdale’s b-tags, designer tags and/or any accompanying materials that were originally included
All returns are subject to evaluation by Bloomingdale’s.
Face Masks
Furniture
Upon delivery, please carefully examine each piece of your furniture. If you wish to return the furniture for preference reasons, you must contact Bloomingdale’s Customer Service (1-800-323-7857) within 3 days of your delivery. For preference returns:
- Furniture protection plans will be refunded.
- The delivery fee will not be refunded.
- A restocking fee of 15% will be assessed.
- Preference furniture returns must be returned in “as new” condition.
If you notice any damage or imperfections within 3 days of your delivery, please notify Bloomingdale’s Customer Service. At that time, we will schedule a service appointment to correct the issue.
Hold Policy: If you are unable to accept delivery of your merchandise within 60 days of availability, your sales check will be canceled. To schedule or change your delivery date, or to manage your delivery alerts, please visit www.bloomingdales.com/furnituredelivery and select “Schedule Delivery”.
Outdoor Furniture
Upon delivery, please carefully examine each piece of your furniture. If you wish to return the furniture for preference reasons, you must contact Bloomingdale’s Customer Service (1-800-323-7857) within 3 days of your delivery. For preference returns:
- Furniture protection plans will be refunded.
- The delivery fee will not be refunded.
- A restocking fee of 15% will be assessed.
- Preference furniture returns must be returned in “as new” condition.
If you notice any damage or imperfections within 3 days of your delivery, please notify Bloomingdale’s Customer Service. At that time, we will schedule a service appointment to correct the issue.
Hold Policy: If you are unable to accept delivery of your merchandise within 60 days of availability, your sales check will be canceled. To schedule or change your delivery date, or to manage your delivery alerts, please visit www.bloomingdales.com/furnituredelivery and select “Schedule Delivery”.
» Due to the seasonal nature of Outdoor Furniture, such purchases made or delivered on or after June 27th cannot be returned for preference reasons.
Bloomingdale’s Gift Cards
To return a Bloomingdale’s Gift Card, take your Gift Card and receipt to a Bloomingdale’s store location near you to return.
- The full value must be on the Gift Card.
- The full amount will be credited to the buyer’s original form of payment.
- If the Gift Card was purchased using a Bloomingdale’s Credit Card, please allow 3-5 business days for the credit to be processed.
- If the Gift Card was purchased using a Third Party Credit Card, depending on your bank’s processing time, it may take a few days to reflect on your account.
Mattresses
We want you to be perfectly content with your new mattress. If at any time within the first 365 days after your mattress delivery you feel you aren’t satisfied, notify a sales professional and we will issue a credit toward a one-time reselection, minus applicable fees calculated as a percentage of the original purchase price of your mattress.
- Original delivery fees are not refundable.
- A pick-up fee of $110.00 will be charged for all mattresses, except in the case of a manufacturer defect.
A delivery fee will apply to all reselections and fees are prorated as follows:
One Time Mattress Comfort Reselection Fees
|
Time Period |
Reselection Fee |
|
In the first 3 months after delivery |
15% of original purchase price |
|
From 3-6 months after delivery |
20% of original purchase price |
|
From 6-9 months after delivery |
30% of original purchase price |
|
From 9-12 months after delivery |
50% of original purchase price |
Hastens Mattress
The One Year Preference reselection policy does not apply to Hastens. There is a one-time return permitted for Hastens mattresses and bases. You must keep the Hastens items in home for 30 days. After 30 days, you have 30 days to return and a 25% restocking fee will be applied. If you then decide to purchase another Hastens from Bloomingdale’s, the second mattress is a final sale and may not be returned. The Hastens 25 year mattress warranty applies only to the base and the mattress. The topper has no warranty. Worrynomore is not available for Hastens.
Pre-Owned Watches
If you are not satisfied with your pre-owned watch purchase, please mail your return within 14 days of the delivery date using a Bloomingdale’s Easy Returns label only. Please ensure the tags remain attached, the item is unaltered, and all original paperwork, receipt and packaging are included in the return packaging. For more information about returns, please click here.
Promotional Gift Cards
All Promotional Gift Cards received in relation to a purchase must also be returned at the same time the merchandise is returned. If the merchandise is returned without the corresponding Promotional Gift Card, or with partial value, it will be deducted from your refund.
Wedding & Registry Gifts
To make your registry return and exchange process as easy as possible, we recommend that you schedule an appointment with your Registry Consultant. They will help you finalize your choices and fill you in on any information you may need for your returns and exchanges.
We will issue a merchandise credit for any gift you receive, using your Registry purchase list, original receipt or proof-of-purchase label. No receipt and the item is not on your purchase list? We will issue a merchandise credit and you will receive the lowest selling price in the last 180 days.