Farm Rio Return Policy
A simple view of Farm Rio Return Policy. You can return your purchase within 30 days starting from the day you placed your order. All items tagged as FINAL SALE cannot be exchanged or returned.
What is Farm Rio Return Policy?
Our return policy states that you can return your purchase within 30 days starting from the day you placed your order. All items tagged as FINAL SALE cannot be exchanged or returned. Exchanges are available for the same style only. Please use the shipping label provided through our portal to ship the item back to us. If you need to return an order in which the purchase qualified for a free gift, the gift must be returned with the rest of your order if you no longer qualify for the offer. If the gift is not returned, we serve the right to charge you the full price of the item in the payment method the original purchase was made with.
Farm Rio Warehouse – Bergen; 299 Thomas E. Dunn Memorial Hwy, RUTHERFORD, New Jersey, 07070 *Remember that there is a $30 fee* for international returns that will be deducted from your refund when the return is processed. *Free returns for Australia, Canada, United Kingdom and Europe Union. No exchanges. Any duties and taxes paid are nonrefundable.
How easy Is it to return or exchange items?
After initiating your order info, you will be given a choice to exchange or refund your items. If the exchange option is not available it is due to no stock on this item.
Once your return/exchange is authorized, you’ll receive step-by-step instructions and a prepaid shipping label via email.
We will cover the charges or shipping and handling on your first domestic return. In the case that another return is made, shipping charges will apply.
We are not responsible for customer returns that are lost in transit or damaged when received.
What items are returnable?
Items purchased in the last 30 days excluding original shipping charges.
Returns will ONLY be accepted if the item is unworn, unwashed, contains original tags, and hygienic liner for all swimwear. All items must be returned in their original condition.
We cannot accept returns from outside retailers, only orders that were purchased from our store. We reserve the right to deny any returns on items that are not in their original condition.
What items are non-refundable?
Items marked as sale.
All the Home and Personal Care Products.
International orders are final sale and cannot be returned.
Free gifts or promotional items with retail value.
Super Firday Rules
Super40 is available only for sale items
Sale items purchased with SUPER40 are FINAL SALE. And cannot be returned or exchanged.
Keep in mind that purchases made in this time frame can be returned 30 days after purchasing.
Free shipping (carbon neutral) and free returns on USA orders