Simple View Of Kohls Return Policy
The Kohls Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl’s receipt or Kohl’s account look-up:
We may ask for a valid ID on certain returns, so please have one handy just in case. Some returns may be subject to our refund verification system. Refunds may be limited or declined.
Items purchased in-store must also be returned to a Kohl’s store. We are unable to process mail returns for in-store purchases. Please visit Customer Service with your original receipt to receive a refund or an even exchange.
A Kohl’s Merchandise Credit, cash or a Corporate Refund will be issued for purchases made by a check. Items returned with a Gift Receipt will receive a Kohl’s Merchandise Credit or eligible for an even exchange.
Sephora at Kohl’s purchases must be returned in new or gently used condition within 60 days from date of purchase and with a valid receipt or account/tender lookup. Returns are accepted at any Kohl’s store location.
Unfortunately, we are unable to process returns at Kohl’s stores for large items that were delivered by freight. To return freight items:
Kohl’s Certified Partner products can also be returned to your local Kohl’s store with the original packing slip from your order.
Every Kohl’s Certified Product is backed by our Hassle-Free Returns policy. If you have any questions or concerns, contact us at 855-564-5705.
Premium electronics purchased between November 1st – December 25th may be returned through January 31st in original packaging with a valid receipt or account lookup.
Bringing your item(s) to a Kohl’s store is the quickest and easiest way to receive a refund or credit. Before visiting your local Kohl’s store, be sure to locate the order invoice for the return merchandise. You can print off a copy of the order invoice by visiting Order History when logged into your Kohls.com shopping account.
When returning merchandise that was purchased on Kohls.com, any shipping costs/surcharge paid on the order are not refunded. A refund will only be applied for the amount paid for the merchandise.
To return items by mail, follow these 3 easy steps:
Log into your Kohls.com shopping account and print your Order Invoice.
Place the items carefully inside a box, along with the completed Return Form included
Send your package back using the address provided on the Return Form.
Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item(s) you are returning. Additional processing may be required. We may ask for a valid ID, so please have one handy just in case.
The following brands are premium electronics and aren’t eligible for promotional offers and discounts. These items are also subject to our Premium Electronics Return Policy. These items must be returned within 30 days of the original purchase with original packaging and a valid receipt or account lookup.
808 | Electric Friends | LG | Ring |
2XL by Skullcandy | Electronic Arts | Lifeproof | Riptunes |
3D Deco Light | Emtec | LiftBoard | Roku |
3D Robotics | EP Memory | Linksys | Royal Consumer |
Acer | Epson | Linsay | Sakar |
Activeon | Ezviz | Logitech | Samsung |
Activision | Fila | Luardi | Sandisk |
Acurite | Fisher | Lutron | Sanus |
Adidas | Fitbit | Magellan | Sanyo |
Agent18 | Flashscot | Makerbot | Sega |
Aimee Wilder | Fossil | Marley | Segway |
AKG | French Bull | Meccano | Sharp |
Altec Lansing | Fujifilm | Merge | Sharper Image |
Amazon | Gaiam | Merkury Innovations | Simply Vera Vera Wang |
Amiibo | Gamevice | Meta | Skechers |
Anker | Garmin | Microsoft | Skullcandy |
AP Global INC | GE | Mimoco | Sky Viper |
Apelpi | GEAR4 | Minions | SkyBell |
Apex | Gems | Misfit | Skylanders |
Apple | GNC | Monster | Slick |
Arlo | Monster Mounts | Smart Gear | |
Asus | GPX | Mophie | Sol Republic |
AT&T | Griffin | Motorola | Sony |
Atari | Guard Dog | MyCharge | Soundfreaq |
Audio Spice | Haier | Mykronos | Speck |
Audiology | Hatchimals | Nabi | Spectra |
August | High Roller | Namco | Sphero |
AwoX | Hisense | National JLR Gear | Sports Tracker |
AWW | HoMedics | Navarre | Sprout Channel |
Backtrap | Honeywell | Nest | Sumdex |
Beats | HP | Netatmo | Swagtron |
Belkin | iBaby | Netgear | Swagway |
Bello | iFit | New Balance | Switchmate |
Bem | iGo | Nextar | Telltale |
Blueflame | iHome | NFL | Texas Instruments |
Bravado | iLive | Nintendo | Thrustmaster |
Braven | ILUV | North | Tile |
Brookstone | Impecca USA | NUU | Timex |
Burton | INCIPIO | NxEco | Topkase |
Canon | Infinity | Odyssey | Toshiba |
Case Logic | Innovative Technology | Olympus | TP-Link |
Casio | Insteon | Opportunity Buys | Trident Case |
CEL | Interworks | Oregon Scientific | Turtle Beach |
Cellairis | IOGEAR | Otterbox | Tzumi |
Chargeworx | ION Audio | Ovivo | Ultimate Ears |
CHIL | IT | Panasonic | Under Armour |
Codeapillar | iWatch | Pandigital | Uniden |
COKeM | Jack of All Games | Paramount | Universal |
Collegiate | Jam | Parrot | Victrola |
Craig | Jawbone | Pebble | Visual Land |
Creative Sourcing | JBL | Philips | Vivitar |
Crosley Radio | Jensen | Piper | Vizio |
CTA Digital | Jetson | Pivothead | VuPoint Solutions |
CyberPowerPC | Jordan Carlyle | Polaroid | Western Digital |
Dell | Karaoke USA | Popsockets | Westinghouse |
Digital Labs | KEF | Propel | Withings |
DigiX | Kidfit | Psyclone | WITHit |
Disney | Klipsch | Puma | WowWee |
DJI | Kodak | Rapoo | X Rocker |
DPI | LaCrosse Technology | Rayovac | Yuneec |
dreamGEAR | LapGear | Razer | yurbuds |
DXG Technology USA | Lego | RCA | Zeiss |
Ecobee | Lenmar | Relic | Zeki |
eKids | Lexar | Ribzz | Zoomer |