Gift cards fueling the opioid crisis

A CNBC investigation finds that addicts for years have targeted major retailers by stealing items, returning them without a receipt, and getting a gift card, which they cash in to pay for drugs.


How Amazon Returns Work

Returns take a major toll on retailers’ bottom line and on the planet, but Amazon is taking big steps to change that. Free returns are now offered on almost all Amazon orders, with a new option to bring unboxed items in-person to any Kohl’s store. The majority of returned Amazon items are resold to other consumers or liquidators, returned to suppliers, or donated through a new program Amazon hopes will cut down on waste.