Vuori Return Policy

While we dont currently offer exchanges, we do have an easy return process. Be Sure to have your order number and order email address ready. For more information, see below.



What is Vuori Return Policy?

We pride ourselves on our product guarantee, something we like to call our “Investment in Happiness.” That means we want you to love the fit, fabric, and performance of our products whatever your pursuit. If you are not completely satisfied with your Vuori purchase, simply send it back for a refund or online credit.

We accept online and Vuori Retail Store returns within a 120 day period for a refund* back to the original form of payment. For online purchases, we’ll also provide a pre-paid shipping label for easy returns. 

If you would like to return a purchase beyond the 120 day period, we are happy to offer credit that may be used to shop online or in our Vuori Retail Stores. Please have your receipt ready.

*All Vuori Sale items are final sales and do not qualify for refund or store credit. 

EXCHANGE The quickest path to exchanging a product is through returns. We would be happy to process a refund back to the original method of payment and you can place a new order as soon as you are ready.

Start your return by clicking HERE with your order number and order email address ready.

Return my online Vuori order in-store

Visit any of our Vuori Retail Stores with your order number and we’ll set you up with a refund in person. Find your closest Vuori Retail Store on our Store Locator. (Vuori Retail Stores are listed at the top)

Vuori Gift Returns

We stand behind Vuori’s quality and comfort, so if you are not 100% satisfied with your gift, send it back to us! While we do not offer direct exchanges, we are happy to refund you in the form of a Vuori Gift Card to use on our website.

*Pre-paid return labels are available for online orders only. 

How to create a return?

Our Investment in Happiness makes returns simple. If you are not completely satisfied with your purchase, just send it back to us at no extra charge. 

Returns are welcome for up to 120 days after purchase. Credit will be issued back to the original method of payment. After that 120 day period, we are happy to accept returns for online and in-store purchases with a receipt, back to a Vuori Gift Card. 

 

Here’s what you need to create a free return label:

  • Your Order Number 
  • Your Order Email
Now all you need to do is: Create Your Return  

See our FAQ on Exchanges HERE.

*Free return labels are provided for orders purchased on vuoriclothing.com



How to get a Gift Card

Email us at support@vuoriclothing.com with:

  • The name on the order (the purchaser)

  • The order number

  • The style, color, and size of the item(s) you are returning.

If the gift was purchased at one of our Vuori Stores, just bring your return in and we’d be happy to help you in person.

How do I create an exchange?

Direct exchanges are currently not possible. If you would like to exchange for another size or color, please fill out our RETURN FORM and then send an email to support@vuoriclothing.com letting us know you’d like to exchange your order. Include the order number and we will hook you up with the same discount and free shipping on your next order. 

We know this isn’t the most ideal exchange process and thank you for your understanding as we work with our current system limitations.

Returns are welcome for up to 120 days after purchase. Credit will be issued back to the original method of payment. After that 120 day period, we are happy to accept returns for online and in-store purchases with a receipt, back to a Vuori Gift Card. 

 

Here’s what you need to create a free return label:

  • Your Order Number 
  • Your Order Email
Now all you need to do is: Create Your Return  

*Free return labels are provided for orders purchased on vuoriclothing.com

Black Friday Gift with Purchase

We are excited to offer an exclusive Black Friday offer that will keep you a little warmer this winter. Online orders over $130 after discounts & before taxes, placed on Black Friday (Nov. 26th) until supplies last, will receive the option to add an exclusive Holiday Beanie in Salt to their carts. The Beanie will be free as long as the order is over $130 after any discounts applied and before any taxes & shipping, and before the cost of the Beanie. If an item is removed from your cart or a discount brings the total order cost to below $130, the beanie will be $28. Please be sure to add the Holiday Beanie to your cart if your order qualifies, it will not automatically be added.

Restrictions

  • Order total must be over $130 after any discounts and before taxes, shipping, and Beanie costs
  • If order total falls below $130 for any reason, Holiday Beanie will be $28 (can be removed by clicking “Remove” in the cart)
  • Customer must add Holiday Beanie to cart (will not be added automatically)
  • One Beanie per purchase per customer
  • While Supplies Last
  • Online Only (not available in Vuori Retail Stores)
  • Gift Card Purchases are not eligible

Returns

  • If you don’t love your free Holiday Beanie, please gift it to someone who would
  • Returns will not be allowed for this item
  • Exchanges/Swaps will not be allowed for this item