Walmart Electronics Return Policy

Must be returned within 14 days with a receipt to obtain a refund or exchange:

• Prepaid wireless cellular phones may be returned in undamaged condition to any store.
• Most postpaid (contract) cellular phones may only be returned to the original store of purchase in undamaged condition. Other contractually specified requirements may apply.
• When returned with a receipt, opened or used, unlocked wireless phones may only be exchanged for another item of equal or greater value.