Bed Bath And Beyond Return Policy
- You have up to 90 days after purchase to exchange or return unless noted in our exceptions below.
- We want you to love what you buy from us, but we get it – sometimes it just doesn’t work out. Whether you didn’t like it, or it didn’t work as expected, we’ll try to make it right. If you’d like to make an exchange or return, here’s what you need to know.
Just provide your receipt, and we will refund the purchase price to the original form of payment.
Purchases made with a gift card will be refunded as Merchandise Credit.
Return Exceptions
Smart Home Technology
- Smart Home Technology – Smart home thermostats, smart security & safety and smart doorbell products, etc. can be exchanged or returned within 30 days of purchase. Please Note: For these items purchased between 11/15 and 12/31, returns will be accepted until 1/31.
- Seasonal Items – Patio furniture, grills, holiday products, and décor, etc. can be exchanged or returned within 30 days of purchase.
Electrics
- Electrics – Small kitchen appliances, soda machines, robotic vacuums, baby monitoring devices, and personal care appliances, etc. can be exchanged or returned within 60 days of purchase.
Air Mattresses
- Air Mattresses – New and unopened air mattresses may be returned within 90 days of purchase. Opened air mattresses may be exchanged for a similar item only within 60 days of purchase.
Baby, Toddler and Maternity
- Baby, Toddler and Maternity
- Clothing – Baby, toddler and maternity clothing that is new, unused and has all tags may be exchanged or returned within 90 days of purchase.
- Car Seats and Strollers – Car seats and strollers in new and unused condition with all original packaging, warranty and registration information included may be exchanged or returned within 90 days.
- Breast Pumps – Breast pumps that are unused, unopened and in original sealed packaging may be exchanged or returned within 90 days.
- Seating and Activity Items – Pack n plays, swings, high chairs, boucers, baby seats, and walkers/entertainers must be returned in new and unused condition with all original packaging and may be exchanged or returned within 90 days.
Non-Returnable Items
- As-Is Items
- Beyond Deals
- VEBO experiences are not returnable.
- Monogrammed, Personalized, Custom-Made and Special-Order Items
- Gift Cards
- Shipping, Delivery, Gift Wrap and Assembly Charges
What Is Bed Bath And Beyond Returns Without Receipts?
We may be able to help! If your purchase was made within the past year, we’ll try to find a record of it using the original credit/debit card, checking account or number associated with a registry, online order or gift card.
If we’re not able to track down your receipt, you still may be able to return or exchange new and unopened items without a receipt. These items may be accepted for exchange or a refund in the form a Merchandise Credit of the current selling price less 20% (we assume customers make the most of our famous blue coupons). Whenever we issue a Merchandise Credit, we’ll ask you to show us a government-issued photo ID*. Returns of opened or used items without a receipt will not be accepted.
What Is Bed Bath And Beyond Gift Registry Returns?
- Wedding Registry – Wedding registry purchases may be exchanged or returned for a Merchandise Credit within 365 days of purchase.
- Baby Registry – Baby registry items that are new and unopened may be exchanged or returned for Merchandise Credit within 365 days of purchase. For used items, the standard return policy applies.
Store Pickup Returns
- You may return items from your Store Pickup order to any store by using your ready for pickup notification as your proof of receipt. Store Pickup orders cannot be returned online and must be brought back to store.
What Is Bed Bath And Beyond Marketplace Returns?
- All marketplace items have a pre-paid shipping label sent via email or in your package for hassle-free returns. Marketplace items follow our return policy guidelines when determining eligibility. At this time, marketplace items cannot be returned in stores. Should you need assistance please go to your My Account page where you can contact the seller directly.
What Is Bed Bath And Beyond ID Requirements?
We may limit or deny returns based on our use of a third-party refund verification system that helps protect against abusive or otherwise non-permitted returns. You may be required to present a valid photo ID* that may be retained in a secure, encrypted database, where permitted by law. Bed Bath & Beyond Inc. reserves the right to refuse any return.
Bed Bath & Beyond accepts the following IDs for returns: U.S. or Canadian Driver’s License, U.S. State ID, Canadian Providence ID, Passport, U.S. Military ID, Matricula Consular, Mexican DL, and Mexican Voter Registration Card
