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So when I started returns, I wanted to help solve a problem that has plagued retail businesses from the beginning of time, Fraudulent Product Returns. First, you must ask yourself how to identify a fraudulent…

Organized retail crime (ORC) refers to two or more professional thieves involved in shoplifting from the retail environment. It can occur anywhere in the distribution channel, from manufacturing to retail stores or residential households. Organized…

Almost There We are getting closer to the end of a powerful tool in fighting product return abuse and fraud. You’ve come this far, So go a bit more and leave your name and email…

  Without proper policies in place, businesses lose more than revenue Businessowners know return fraud is bad – it leaves them with piles of defective merchandise, it leads to lost revenue, and it creates an…

Retailers should focus on activity types instead of demographics Return fraud isn’t limited to one type – there’s wardrobing, tag switching, auction swapping, receipt fraud, and the list goes on. Likewise, return fraud perpetrators are…

Auction Swapping- The Newest Return Fraud Headache For Retailers

  2019 saw staggering 35% increase in fraudulent returns The retail industry faces a host of challenges – changing consumer tastes, the economic impact of the coronavirus, and a tight labor market, among them. But…

The Ticking Time-Bomb of E-Commerce Returns In 2018-a Forbes published an article called “The Ticking Time-Bomb of E-Commerce Returns” by Steve Dennis, in that article Mr. Dennis highlighted the growing problem of return abuse and return fraud….